AI Discovery
Are you being found before the customer reaches your website?
The customer journey often starts before the website. AI Discovery examines the gap between what you want to be known for, what your website communicates and what we observe when AI services are asked about the areas your business operates in. It is one entry point on the path from visibility to sales, not the whole solution.
The customer journey can start before they reach your website
A customer may ask AI about their problem, relevant suppliers and whom they should consider before the organisation even knows the customer exists. That makes how the business is understood and presented in those situations a new part of the commercial customer journey.
What we examine
- what you want to be known for
- what the website actually communicates
- how AI describes the organisation when the name is known
- whether the organisation appears when the customer does not mention you
- which other organisations appear
- which sources and websites are shown
- where there are gaps worth examining more closely
From observations to prioritisation
You receive a clear analysis of what we actually observed, where the picture is clear, where there are gaps, and what may be worth examining further. When the data supports it, we also indicate what we would prioritise first.
The analysis is the start of the conversation
When AI Discovery uncovers a relevant commercial need, Row Solutions can help prioritise and carry out the next work.
Further work may include
- commercial strategy
- website and content
- marketing
- sales work
- CRM and follow-up
- customer processes
- analysis
- implementation
How the work can continue
01
Examine
02
Understand
03
Prioritise
04
Execute
05
Measure again
How does your business appear when the customer asks?
We can examine that.